Jobs are designed to execute based on certain trigger events occurring in Risk Cloud, such as work moving between Steps in the Workflow. In that case, you may want to notify the user who is assigned or any user who has previously worked on that Record.
However, there are occasions where you may want the email above sent only when a Field contains a certain value. For example, you may only care to have Risk Cloud notify people when a 'Critical' impact risk is identified, but not when there is a 'Low' impact risk.
Adding Field Conditions to a Job
Field Conditions can optionally be added to a Job once it has been created and saved. Start by creating a Job, adding a trigger, a message, and naming the Job. Once Saved, navigate back to the 'Trigger' heading. You should now see the Conditions button activated.
Clicking the Conditions button will present to you the Field Condition window. Select the Field you would like to base the Condition and then choose an operator and a value. Then click + Add button. Make sure to hit Save Conditions button to save.
After adding the condition, you'll have to option to select the logic type and enable or disable the Job from the Conditions modal.
Multiple Conditions for a Job
Multiple Conditions can be added to a Job. Conditions may be based on either AND or OR logic. In the event that OR logic is used, If multiple Conditions are present, it will execute if any of the specified Conditions are true. In the event that AND logic is used, if multiple conditions are present, it will execute only if all specified Conditions are met.
Once the Condition(s) has been added, specify the type of logic to be used (AND or OR) and ensure it is enabled by clicking the toggle shown below. Then click Save. Note: If only one condition is added the the logic type will not matter.
An instance where AND logic may be useful is for an ERM application. If the user would like a Record to move to a particular step if risk scores are between a specified range (as shown in the image above), AND logic would be useful to establish the upper and lower limits for risk scores.