Risk Cloud supports Single Sign-on (SSO) using the SAML2.0 protocol.

Non-Okta Single-Sign On

Your Customer Success Manager can provide you with a copy of your metadata file if necessary. If you'd like to pull the The key inputs for your IDP will be structured as follows, where <SUBDOMAIN> is the part of your Risk Cloud URL before '.logicgate.com':

Entity ID (aka Audience URI): https://sso.logicgate.com/sso/saml/metadata/alias/<SUBDOMAIN> 

ACS URL: https://sso.logicgate.com/sso/saml/SSO/alias/<SUBDOMAIN>

User Identifier: Email Address


Once these settings have been updated on your IDP, LogicGate will need your metadata file to proceed with the SSO activation.

To update SSO yourself, go to the Admin -> Integrations page in Risk Cloud. On the Integrations page, enable SSO using the toggle.

Once the toggle is enable, click the 'Edit Configuration' option to open the 'Configure Single Sign On' modal. If needed, download the SP metadata to be uploaded to your IDP. Once the IDP metadata is generated, upload it into the gray box and your SSO will be ready to go.

Okta Single-Sign On

In Okta, please follow these steps:

  • Go to Applications
  • Click 'Add Application'
  • Search for 'LogicGate'
  • Click 'Add' next to the LogicGate results
  • On the 'Sign On' tab, click 'Edit'
  • Enter the the ACS URI and Audience URI listed above


Once these settings have been updated on your IDP, LogicGate will need your metadata file to proceed with the SSO activation. To obtain the XML metadata file click "Identity Provider Metadata" and download the file. Send this file to your Customer Success Manager who will then complete the setup.

Reach out to support@logicgate.com if you have any questions!

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