Prerequisites
- You have Microsoft Teams Integration enabled by our Product Support team. Please contact support@logicgate.com or your LogicGate Customer Success representative to begin the process.
- After Microsoft Teams Integration has been enabled for you. Please refer to Configure a Microsoft Teams User in Azure for Integration with Risk Cloud for the first set up step. Once you complete configuring Microsoft Teams User in Azure, use the following steps to begin configurations of Teams Integration.
LogicGate MS Teams Integration
6. Once the integration is enabled, you can confirm that your Teams Integration is connected by navigating to Build Tab > Job in Risk Cloud. Select any Job Trigger, then confirm if Send Teams Message appears as one of the Operation options.
7. If you don't see Send Teams Message, please reach out to your Azure / Microsoft Admin to troubleshoot by checking if appropriate steps are followed in Configure a Microsoft Teams User in Azure for Integration with Risk Cloud. Especially, make sure Microsoft Graph permissions are granted for Risk Cloud Application.
8. If you see Send Teams Message, then you can follow this article to continue creating a Job with Teams!
Legacy Authentication Flow
Starting 1/20/2025, we have updated the Microsoft Teams integration to OAuth 2.0 to enhance security, improve user experience, and align with modern authentication standards.
-
If your organization HAS NOT set up the Microsoft Teams Integration on Risk Cloud, please follow the steps below.
-
If your organization HAS ALREADY set up the integration, you can continue using the Legacy Authentication Flow and Job Operations previously configured using Teams Integration. However, we strongly encourage you to switch to the updated authentication method. You should contact your CSM for migration guidance. We will no longer enhance the legacy authentication method using the "Allow Public Client Flows" setup.