Configure a Microsoft Teams Integration in Risk Cloud

Starting 1/20/2025, we will upgrade the Microsoft Teams integration to OAuth 2.0 to enhance security, improve user experience, and align with modern authentication standards.

• If your organization HAS NOT set up the Microsoft Teams Integration on Risk Cloud, please follow the steps below.

• If your organization HAS ALREADY set up the integration, you can continue using the Legacy Authentication Flow and Job Operations previously configured using Teams Integration. However, we strongly encourage you to switch to the updated authentication method. You should contact your CSM for migration guidance.

Pre-requisites

LogicGate MS Teams Integration (Updated Authentication Method)

1. Log in to the Risk Cloud, navigate to Admin -> Integrations

2. Find the Microsoft Teams integration card, click the setting gear on the top-right of the card. Then click Enable.

3. Click the setting gear again and click Configure

 

4. Enter Directory (Tenant) ID, and click Login with Microsoft

 

5. Follow Microsoft Authentication Pop-ups

 

6. Once you complete the account log in, you will see the integration configuration Success message.

 

 

7. Once the integration is enabled, you can create a Job in the Build tab to send a message using Microsoft Teams. This article will guide you through creating a Job with Teams!

 

Legacy Authentication Flow

Note: Starting 1/20/2025, we will no longer enhance the legacy authentication method using the "Allow Public Client Flows" setup.

 

If you are still on Legacy Authentication Flow, enter Application ID, Directory ID, Username and Password to configure the integration.