Activate Your Account

How to Activate your Risk Cloud Account 

When your user account is added to your organization's Risk Cloud environment, an email will be sent to the email address used to register the account. The email will contain instructions for activating your account.

The instructions below detail the account activation process. Note: if your organization has single sign-on enabled these instructions do not apply.

1) Follow the link in the email to activate your account. You will be directed to the Account Activation page.

2) Enter a password. Please see the following password requirements:

• • contains 10 or more characters
  • mixture of letters and numbers
  • mixed capitalization
  • non-alphanumeric characters (underscores do not count as a symbol here, please try something else like $,@,#,&…etc)
  • no more than 2 consecutive characters from your name or email
  • not one of your previous 5 passwords

3) Click the Activate button. 

4) You will receive a success message. Follow the link to the Login screen where you can enter your email address and password to log into the system.

Please reach out to your LogicGate team with any issues activating your account.