Why am I having trouble receiving Risk Cloud emails?

Help related to issues with Risk Cloud Emails

If you are having trouble receiving emails from Risk Cloud please consult with your organization's IT department.

LogicGate Risk Cloud has dedicated IP addresses that it sends emails from:

• For US customers:

  • 54.240.58.117

  • 54.240.58.118

If you are not a US based customer please reach out to support@logicgate.com.