Comment Notifications

Overview

Comment notifications help keep you informed about important discussions on records you are involved with. They ensure you don’t miss updates, reminders, or requests for action.

How Comment Notifications Work

• Comments allow users to send ad-hoc messages to assignees, including internal and external users (e.g., vendors), to provide updates or reminders.
• Comment notifications are sent directly to the recipient’s email inbox with a link back to the record
  
  

Subscribe to Comment Notifications

You are automatically subscribed to comment notifications when:

• You were previously assigned to a record.
• You have left a comment on a record.
• COMING SOON You were @mentioned in a comment.

You will not receive comment notifications if:

• You do not have access to the record.
• You lose access to the record (notifications resume if you regain access and were previously subscribed).

Managing Comment Notifications

• Per Record Subscription: Check your subscription status using the bell icon on the record. Toggle the bell on or off to control notifications for that specific record.
• Global Notification Settings: In your profile settings, you can enable or disable comment notifications for all records. Use caution when disabling, as you will not receive any notifications.